1. As an individual, pick ONE of the Key Organizational Capabilities to focus on from Column 1 in the table below.
1. Deliver project management support throughout the organization to support team projects Selected from the table below
2. Next, pick a company that the Key Organizational Capability you chose in Step 1 applies to.
1. Amazon <- company to focus the number one on
3. Determine the Key Pivot Positions and How you Would Design Other Key “People” Features (Columns 2 and 3) for your chosen Key Organizational Capability.
4. Write a paper that explains in detail the determinations you made in the steps outlined above.
|Key Organizational Capability from Strategy or Important Structure/Process feature (Choose ONLY ONE)||Key Pivot Positions (Those few, targeted roles and skill sets in the new organization that will have a disproportionate impact on results)||How You Would Design Other Key “People” Features (Talent Management, Learning & Development, Performance Feedback)|
|Develop new product ideas|
|Ensure an exceptional customer experience in our retail stores|
|Ensure that we produce products at the lowest cost|
|Expand our products into new geographic markets|
|Coordinate best practices across global lines|
|Deliver project management support throughout the organization to support team projects|
|Sell packaged solutions of bundled products to meet unique customer needs|
|Push decision making down to cross functional teams|
|Ensure that customer services professionals are familiar with solutions to common customer problems (troubleshooting)|